I’m looking forward to seeing you at a live workshop or online program soon.

Please read and review the following Community Guidelines & Zoom Etiquette before attending your first live call. If you have any questions about what is outlined below, please contact me.

Sharing on the calls

Time for shares & questions during the workshop

Workshops often have time set aside for shares and questions. Sometimes this will take place in the chat, other times I will suggest you unmute to share and ask questions.

Some live sessions will be Q&A focused sessions.

Please be considerate of others. If you have recently shared or asked a question, please leave time for others to ask theirs.

Focus your shares on your experience

Please keep your personal shares focused on your experience, not the experience of others.

Do not offer unsolicited feedback to others

Do not comment or give direct or unsolicited feedback on other people’s shares during the live calls or workshops.

If you would like to connect with another participant to offer encouragement and provide peer support with consent, you can do so outside of the workshop.

Arrivals & Departures

Arriving to the workshop or live call

I typically open the Zoom room on time or a little early.

When you enter the Zoom room, please make sure your mic is muted. We will start the sessions quietly. If you’d like to say hello to the group, please do so in the chat.

I encourage you to attend the workshops with your camera on to create connection and presence within the group. As the teacher and facilitator, this helps me greatly — please see the camera guidelines below.

If you need to leave a workshop early

If you need to leave a group workshop in the middle or before the end, please leave quietly — without announcing it to the group. This creates distraction and encourages other people to leave.

An exception would be if you are in a small group or a breakout room (for example, under 5 participants).

Cameras & Mics

Turn your camera off in these cases — please be considerate

If you would like to attend the workshop with your camera off, that’s okay. For example, if you are experiencing Zoom fatigue.

Please turn off your camera if:

• You are moving around. For example, if you have to move to a new location during the workshop.

• You are eating.

• You’re engaged in an activity unrelated to the workshop.

• You’re taking part in a conversation outside of the Zoom call or experiencing a distraction.

Please keep your mic muted

Unless you are speaking, please keep your mic muted to reduce background noise. Although you may think you are in a quiet space, even small sounds can be magnified and a significant distraction.

Using the chat

Chat to everyone, not to me directly

If you have something to share in the chat, please make sure your chat is set to ‘Everyone’, not just me. It will be helpful to the group for everyone to know the questions and comments that are being made.

If there is something that you would like to share with me privately, please do so outside of the group workshop to make sure I receive it.

Your Zoom Settings & Support

Update your display name

Sometimes people attend with their display name as ‘Zoom user’ or someone else’s name (for example, if you are using a shared Zoom account).

During the meeting, you can rename yourself by clicking on the three dots on your own video and clicking ‘Rename’.

To make a change to your Zoom account settings, go to your Zoom profile (you might be prompted to log in), click ‘Edit’ next to your name, and change your ‘Display Name’ to your name.

Keep Zoom updated

Zoom has a new software update every couple of weeks, and it can make a difference to your experience. However, they rarely require users to update, so I recommend checking manually every now and then. Learn how to update your Zoom.

Joining on a mobile device or tablet

I recommend that you join the Zoom sessions on a laptop or desktop computer if possible. I typically find the Zoom interface easier to use on a computer.

If you prefer to join on a mobile device or tablet, please prepare by learning how to mute and unmute your mic, use the chat function, and change speaker views. You can use a search engine to find support for these features.